Shipping policy

Shipping Policy – UAE 🇦🇪

At [Your Store Name], we are committed to delivering your order safely and quickly across the United Arab Emirates.

🚚 Delivery Time

  • Orders are processed within 1–2 business days.

  • Standard delivery within the UAE usually takes 2–4 business days.

  • Delivery to some remote areas may take additional time.

  • Delivery times may vary due to weekends, public holidays, weather conditions, or courier delays.

📦 Shipping Charges

  • Free Delivery is available on eligible orders.

  • If shipping charges apply, the exact shipping fee will be shown at checkout before you complete your order.

📍 Order Tracking

Once your order has been shipped, you may receive a tracking number by SMS, WhatsApp, or email, depending on the courier service used.

You can use the tracking information to follow your shipment status.

📞 Delivery Address & Contact Number

Please make sure that your delivery address and phone number are correct when placing your order.

If incorrect information causes a delivery failure, additional delivery charges may apply.

💵 Cash on Delivery

If Cash on Delivery (COD) is available for your order, you can pay the courier when your package is delivered.

COD availability may vary depending on the product, location, and order value.

🔄 Returns & Exchanges

We accept eligible returns/exchanges according to our Return & Refund Policy.

Items must generally be returned in their original condition, unused, unworn, and with original packaging.

For hygiene and safety reasons, certain personal-care, beauty, cosmetic, or opened products may not be eligible for return.

❌ Order Cancellation

Orders can be cancelled before they are shipped. Once an order has been dispatched, cancellation may no longer be possible.

📦 Lost or Damaged Orders

If your package arrives damaged, please contact us as soon as possible with photos/videos of the package and product.

We will review the issue and work with the delivery company to resolve it.

🌍 UAE Delivery Only

This shipping policy applies to orders delivered within the United Arab Emirates (UAE).

For any questions regarding your order or delivery, please contact our customer support team.

Email: [Your Email]
WhatsApp: [Your WhatsApp Number]

Last Updated: September 2026